privacy

Privacy Policy

Introduction to Our Privacy Policy

Last Updated: December 21, 2025

This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services. It also outlines your privacy rights and how applicable laws protect you.

By using our website or services, you agree to the collection and use of your data as described in this policy. We use your personal information to deliver and improve our services.

Interpretation and Definitions

Interpretation

Capitalized words in this Privacy Policy have specific meanings as outlined in the definitions below. These meanings apply whether the words appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account refers to a unique profile created by You to access certain parts of our Service.

  • Affiliate means an entity that is controlled by, controls, or is under common control with another party. “Control” implies ownership of 50% or more of shares or voting rights.

  • Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to emaxsis, located in boulevard de l’empereur 10 1000 bruxelles.

  • Cookies are small files stored on Your device by a website, containing browsing data and preferences.

  • Country refers to Belgium.

  • Device means any internet-connected tool such as a computer, smartphone, or tablet.

  • Personal Data means any information that can identify an individual directly or indirectly.

  • Service refers to the Website.

  • Service Provider refers to third-party individuals or organizations that assist the Company in delivering or analyzing the Service.

  • Usage Data refers to information automatically collected from the use of the Service, such as time spent on pages or interaction logs.

  • Website refers to emaxsis, accessible at https://www.emaxsis.be.

  • You refers to the person using the Service, or the legal entity on whose behalf such a person is acting.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain types of information. These technologies help us improve user experience, analyze usage patterns, and maintain the functionality of our services.

The technologies we use may include:

  • Cookies (Browser Cookies): Small text files placed on your device to help the website function effectively. You can configure your browser to block all cookies or alert you when one is sent. Please note that disabling cookies may affect certain features of the site.

  • Web Beacons: Also known as pixel tags or clear GIFs, these small files may be included in our website or emails to help track user behavior — such as page visits or email opens — and support analytics and system monitoring.

Cookies used on our site may be either:

  • Session Cookies: These are deleted when you close your browser.

  • Persistent Cookies: These remain on your device even after you go offline.

Types of Cookies We Use

We use both Session Cookies and Persistent Cookies on our website to support functionality, enhance user experience, and ensure security. Here’s a breakdown of the types of cookies we use and their purpose:

🔹 Essential (Necessary) Cookies
  • Type: Session Cookies

  • Administered by: Us

  • Purpose: These cookies are necessary for the website to function properly. They enable core features such as user authentication and access to secure areas. Without these cookies, some services you request may not be available. We only use them to provide those essential services.

Cookies Policy / Consent Cookies
  • Type: Persistent Cookies

  • Administered by: Us

  • Purpose: These cookies remember whether you have accepted or declined the use of cookies on our website. This helps us comply with cookie consent regulations and avoid asking you multiple times.

Functionality Cookies

  • Type: Persistent Cookies

  • Administered by: Us

  • Purpose: These cookies store your preferences — such as login details, language selection, or display settings — to provide a more personalized experience and eliminate the need to re-enter information each time you visit.

Use of Your Personal Data

We may use the personal data you provide to us for various purposes, including:

Primary Purposes

 

  • To provide and maintain our services: This includes monitoring usage and ensuring functionality across our website or platform.

  • To manage your account: Your personal data helps us register you as a user and provide access to features available to registered users.

  • To fulfill a contract: If you’ve purchased a product or service, your data may be used to develop, manage, and fulfill the contract terms.

  • To communicate with you: We may contact you via email, phone, SMS, or app notifications regarding updates, security alerts, service announcements, or administrative messages.

  • To send marketing communications: We may provide news, promotions, and updates about products or services similar to those you’ve previously used or inquired about — unless you opt out.

  • To respond to your requests: Your data allows us to receive, process, and respond to your support inquiries or other requests.

 

Business-Related Purposes

 

  • For business transactions: Your data may be used in the context of mergers, acquisitions, reorganizations, or the sale of assets, where personal data is part of the transferred assets.

  • For analytics and improvement: We use data to analyze trends, measure campaign effectiveness, and improve our services, features, and overall user experience.

Sharing Your Personal Data

Your personal data may be shared in the following scenarios:

  • With service providers: We may share your data with trusted third parties who help us deliver and analyze our services, or who assist with communication.

  • During business transfers: Personal data may be transferred or disclosed in the context of mergers, acquisitions, financing, or asset sales.

  • With affiliates: We may share your data with our affiliated companies (parent companies, subsidiaries, joint ventures) that are bound by the same privacy obligations.

  • With business partners: We may share your information with partners to offer you joint services, promotions, or products.

  • In public areas: If you submit or share data in public forums or comment sections, that information may be seen by other users or publicly distributed.

  • With your consent: In certain cases, we may share your data for other purposes — but only with your explicit permission.

Retention of Your Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

This includes retaining your data to:

  • Comply with legal obligations (e.g., tax or regulatory requirements)

  • Resolve disputes

  • Enforce our legal rights and agreements

We also retain Usage Data (such as analytics and performance data) for a limited time to support internal analysis. In some cases, we may keep this data longer if it’s needed to:

  • Improve the performance or security of our services

  • Fulfill specific legal or operational requirements

Once the data is no longer needed for these purposes, we take steps to securely delete or anonymize it.

Transfer of Your Personal Data

Your personal information may be processed at our main offices and in other locations where our service providers or partners operate. As a result, your data may be transferred to — and stored in — countries or regions outside of your own, where data protection laws may differ from those in your jurisdiction.

By using our services and submitting your information, you consent to this transfer.

We are committed to ensuring that your data remains secure during such transfers. We take all reasonable measures to ensure that your personal data is handled in accordance with this Privacy Policy and is only transferred to entities or countries that provide adequate safeguards for your information, including appropriate technical and organizational security measures.

Deletion of Your Personal Data

You have the right to request the deletion of the personal data we have collected about you.

If applicable, our services may provide tools that allow you to manage or delete certain personal information directly through your account settings. If you have an account, you can update, amend, or remove your data at any time by logging in and accessing your profile or account management section.

Alternatively, you may contact us directly to request access to, correction of, or deletion of your personal data.

Please note that in some cases, we may be legally required or have a legitimate business reason to retain certain information, even after a deletion request — for example, to comply with legal obligations, resolve disputes, or enforce our agreements.

Disclosure of Your Personal Data

Business Transactions

If our company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. In such cases, we will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Legal Obligations & Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal requests from public authorities (such as a court order or government agency).

 Other Legal Grounds

We may also disclose your personal data in good faith when necessary to:

  • Fulfill a legal obligation

  • Protect and defend our rights or property

  • Investigate or prevent potential wrongdoing related to our services

  • Safeguard the safety of users or the public

  • Protect ourselves against legal liability

Security of Your Personal Data

We take the security of your personal information seriously and use commercially reasonable measures to protect it. However, please note that no method of data transmission over the internet or electronic storage is completely secure.

While we do our best to safeguard your personal data, we cannot guarantee absolute security. We recommend that you also take steps to protect your information when using the internet.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our website may contain links to third-party websites that are not operated or controlled by us. If you click on one of these links, you will be redirected to the external site.

We recommend that you carefully review the Privacy Policy of every website you visit, as their data practices may differ from ours.

Please note that we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date at the top of the policy will be revised accordingly.

If the changes are significant, we will notify you in advance — either via email or through a prominent notice on our website — before the updated policy takes effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Continued use of our services after changes are posted will be considered acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:

📧 Email: info@emaxsis.be

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